Account Limitation

bclaggs20_
New Community Member
I have had a temporary account Limitation placed on my account but I do not know why. It is asking me to provide business information but I am not a business and have no documents to submit. I tried to use the messages but it didn't really help. They asked me to confirm information but didn't tell me where to go to confirm it or why the account limitation is in place. Can anyone help? Thanks
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@bclaggs20_ 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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CKemper13
Contributor
Contributor

I didn’t even get the option to resolve or provide documentation. After going to resolution center to attempt to dispute, PayPal just provides me message my account limitation is permanent and they’ve been holding $568 since early Sept. I cannot transfer it or cash out. Super frustrating 

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