180 days have passed since my account was suspended

[ahmedaitameur]

180 days have passed since my account was suspended
I did not receive any message after informing me to withdraw my money
It's been more than a year and I can't withdraw my money. I called the support and they gave me a link to send my national identity card to confirm my identity and I sent it and after a month I did not receive any response and my balance removed

[PayPal_Tricia]

Hi @ahmedaitameur, 

I'm sorry to hear of the frustration. 

It sounds like the ID you uploaded needs to be reviewed by our support team. You can also reach us on Twitter or Facebook. 

I hope this information helps!

Thanks, 
PayPal_Tricia