Selling on Gumtree

Hutch100uk
Contributor
Contributor

I am selling an item on Gumtree and the buyer wishes to use paypal as they are not local.

 

As the seller, I need to ensure I am not scammed by having them create a chargeback or dispute on the item.  I'm just worried about accepting this payment.  

 

I know if they select 'goods' when they send me the payment, but am I covered as the seller if they decide to try to scam me and get the money back??

 

Also, just been researching this and the buyer has asked to buy in 2 installments - I'm now worried about this!!!  

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi Hutch100uk,

 

Welcome to the community forum and thanks for posting.

I don't recommend receiving a payment in two instalments, to be covered by our protections there should be only one payment to you. You are correct about making sure to receive a goods payment, you should also be sure that when you send the item you used tracked shipping. That way if the buyer were to open a case to say that they have not received the item, we can prove that they have.

 

You can read up more on our seller protection policy here https://www.paypal.com/gb/webapps/mpp/paypal-safety-and-security .

 

I hope this helps.

Rachael

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