Dispute not described

[Lindsaysegasby]

Do I have to pay for return. Postage if after dispute is opened and they find in my favour for a refund of the product

[kernowlass · Accepted solution]

@Lindsaysegasby

Normally yes if you win a SNAD dispute the onus is on you to return the item back to the seller and provide paypal with a tracking number.

HOWEVER if its a business seller and they refuse to refund you those costs then you may have recourse for a small claims court claim.

HOWEVER paypal would have contributed to those return costs 'if' you had activated this link before the transaction.

https://www.paypal.com/uk/webapps/mpp/refunded-returns

[Lindsaysegasby]

Thank you for your reply xx