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paid twice for postage - how can I get a refund ?

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paid twice for postage - how can I get a refund ?

paid twice for postage - how can I get a refund ?

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Moderator

Re: paid twice for postage - how can I get a refund ?

Hi @pog58,

 

I'm sorry to hear that you need to delete a label. Please follow the steps in this article to cancel the label and request a refund. This must be done within 7 days of the purchase of the label for Royal Mail or Parcelforce labels.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
1 REPLY 1
Moderator

Re: paid twice for postage - how can I get a refund ?

Hi @pog58,

 

I'm sorry to hear that you need to delete a label. Please follow the steps in this article to cancel the label and request a refund. This must be done within 7 days of the purchase of the label for Royal Mail or Parcelforce labels.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.