Shipping showed discount, then I printed the label and was debited the full (non-discounted) amount
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Just received funds for an item and used the built in "Ship now" function right from my PayPal account.
Saw the initial price, minus a discount, printed the label with the funds coming from my PayPal account. The amount debited was for the FULL pre-discount price.
Is this normal? Does the discount get credited back later? If not, can I somehow cancel the label transaction and go to a cheaper carrier myself?
Thanks.
- Labels:
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Shipping labels
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Click on the postage transaction and click Void Label towards the bottom.
Refunds of labels can range from 7 to 21 days to complete depending on the type service level used.
Kudos & Solved are greatly appreciated. 🙂
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I noticed that option...I have up to 24 hours so was going to wait a bit and call support directly to see if they can say whats going on.
A little bit shady, if you ask me....showing a discount the whole way, then debiting the full amount.
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