how to delete a debit card

jadavis
Contributor
Contributor

OK, this is getting really frustrating. I am getting mad. I don't hardly ever used this PayPal account and I have no idea how to use it. I don't even know why I ever bothered setting it up.

But I have closed a bank account and the related debit card that was the card on this PayPal account. So, luckily, I thought to add a different card and remove the old one. I added the new card and made it the primary card. Now when I click Delete on the old card in my profile, it won't let me. It pops a box (very lightly with no noise or flashing) that says 

You may not remove your back-up funding source while an instant transfer is still pending.

OK, so what is this instant transfer and where can I see it?

I even went into the bank accounts section and removed the account that I just closed.

HELP - I am sick of this and just need to get it over with.

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37 REPLIES 37

littlelloyd
New Community Member

OK, for whatever reason this time they were able to do it.  My issue is that I was trying to enable the card on a different PayPal account.  Whatever fancy footwork was needed did the trick.

 

 

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PayPal_Olivia
Moderator
Moderator

Hi littlelloyd,

 

Welcome to the forums, and thank you for coming back to let us know of your results! I like a happy ending!

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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daytonacameras
Contributor
Contributor

Fantastic indeed! The way PayPal's settings work is indeed pure fantasy at many locations. Example..,my business model is buying certain items FAST on eBay, faster than my competitors to make a profit. However, ALL my purchases are made by CC as I feel more secure in them handling $200k of business as they don't put a hold on my funds while a transaction is being "queried". Here's the even more annoying and cynical corporate policy moment: I can NOT select a credit card as a default payment method even though it IS my default payment method for every purchase..so the extra 3 clicks I have to make every time I buy something (and the internet lag) has lost me THOUSANDS in lost purchases that I could not buy in time. My smartphone struggles the most with this but even my 20Mb home service takes 30secs to a minute to clear this deliberate obstacle to my choice of business model.

Russ

sloppysmusic.com

daytonacameras.com

 

 

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peal321
New Community Member

I have the same issue............what phone number did you call to resolve this?  thanks!

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PayPal_Olivia
Moderator
Moderator

Hi peal321,

 

To get the correct number, go to Contact Us and click Call Us. If you log in, it will give you a direct number for your region and give you a secure web pin that will breeze you through validation when you call. If you opt not to log in, it will still offer you a number.

 

Olivia

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Oremvette
New Community Member

I have been trying for over a month to delete one of my accounts...It is linked to my savings account and when I set this up, I didn't know it was against the law... so I put my other account as my primary, but every time I make a purchase.. the money is taken from my Savings.  My bank is threatening to close my accounts because of the illegal use of transfers...

The error comes up as there is a transaction pending... Which is not the case! I have no pending transactions!

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PayPal_Olivia
Moderator
Moderator

Hi Oremvette, and welcome to the forums!

 

That's frustrating! If there is some unresolved transaction in the history of your account, a representative will need to take a look and see what the specific situation is and help resolve it for you. Please give Customer Solutions a call.

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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Galloping_g_ma
New Community Member

I have tried for 13 times to change my address But I sure canged to fhing one peepicking theng  on the phone with you agin i got shut off with one man cause his cound was his bad for him  not me i could hear him nisly, but owell so a scound phone was not able to mafe for another 21 minutes  so thin i went back on to this agine  so this is the last time  or i will be cutting paypal conpletly OUT.

 

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bethvarley77
Member
Member

i am not being allowed to delete debit cards "transaction pending" on 3 OLD debit cards that have not been used in a long time.

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r-o-s-i-e
Contributor
Contributor

I have a different debit card number because I lost the one you have on file. How can I change it.

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