seller can not receive payments at this time

xxpatrick
Contributor
Contributor

What the **bleep** is this all about.  I have 4 buyers trying to pay me via paypal and paypal sens them a message saying that I cannot receive any payments at this time.  I have no limitation on my account.  My account is verified.  I have money in my bank.  WHY??

Paypal says there is no reason for this .  Then why is it happening.  Paypal suggested they were sending to a wrongemail address eg .com instead of .uk.  But seller do not do this when they pay via paypal.  Another paypal suggest was all four had made the same mistake a gigantic coincidence.  Fraud was suggested but 4 buyers in four different location  operating for pennies?

Paypal have FXXXed up and seem to not care.  Why dont they try putting money into this account.  I have used paypal to buy over 100 items.  These were my first sales.

If there was an alternative to paypal I would register with them like a shot

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3 REPLIES 3

PayPal_john
PayPal Employee
PayPal Employee

If these were your first sales then it would suggest that you might be invoicing them with an incorrect e-mail address.

 

Go to Sold items on eBay account, click on 'sell similar' on the 'more actions' button beside one of these items and check what e-mail address you sending them for payment.

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markbirdy
New Community Member

Hi

I have the same problem, have checked and there is a spelling mistake but how on earth do you change it. I have recived payments in the past not sure what has changed ??

Mark.

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PayPal_Siobhán
Moderator
Moderator

Hi there markbirdy,

 

Once a payment is sent to a wrong email address regrettably there is no way to change this. I would advise that you ask your buyer to cancel the payment and re-send it to the correct email address. Also for future reference I would advise that you always check your 'Sell Your Item' page on eBay to ensure the correct email address is listed.

 

Best of luck with this.

 

Siobhan

 

 

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