paypal mobile

djackson95
New Community Member

it says i need to confirm my paypal mobile account but it is not leeting me use my phone number. why?

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there Djackson95,

 

Welcome to the Community!

 

If you are trying to confirm a number through your PayPal account, this consists of an automated telephone call to a landline phone number. This process doesn't work at this time with a mobile number.

 

Please try completing this process if possible while you are at home using a landline telephone and it should work without any issues for you.

 

Please let me know if you need anything else in furture.

 

David.

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