misspelt email address when listing my item

[tracey104]

I mispelt my email address for paypal when listing my item on ebay, so when the buyer has payed, it shows up to me at payment was initiated  and is being preocessed through paypal. the buyer has had the funds deducted from thier account, but it says unclaimed. how can i put the right email address and recive my funds?

[PayPal_david]

Hi there Tracey104,

Welcome to the Community!

Once the listing has been saved, you can't change the email address for the payment to be sent to through your eBay account. 

My best advice for you would be to try contacting your buyer directly and ask them to cancel the payment from their PayPal account. If they firstly cancel the initial payment that has been sent to the wrong email address, they can then send the funds to your correct email address using the Send Money tab from their PayPal account.

Please let me know how you get on.

David.