balance still pending after 14 days

giggz123
New Community Member

hi i recently sold my first item on ebay 14 days ago and my balance is still saying pending 

 

i posted the item to the buyer which he recieved next day 

 

he left me positive feed back and was very happy with the item 

 

but i still cant withdraw the money 

 

what right do paypal have to hold my money for so long 

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

HERES SOME INFO FOR YOU:


Why your payments are held.


• You have been selling on eBay for less than 90 days
• You have an eBay feedback score fewer than 100 as a seller and have not yet established a record of good performance
• You have received fewer than 20 Detatiled Seller Ratings on eBay in the last 12 months or your eBay seller performance is below standard
• You have a high rate of customer disputes or a low eBay feedback percentage
• You have been a PayPal member for less than 6 months and have limited selling activity
• You have a sudden change in selling activities (e.g. suddenly selling expensive items, selling large numbers of items, etc.)
• You happen to be selling in a high risk category such as tickets, travel, gift vouchers, computers, electronics, mobile phones, etc.
Depending on the circumstances, paypal may set aside payments for a single transaction or for all payments to sellers who meet the criteria above.


How can I get the payments released before 21 days.


1. If your buyer leaves feedback (pos) then funds are normally released within 48 hours of that feedback being left.
2. If you decide to send an item trackable then you can add the tracking number to the details of the paypal transaction and funds are then released when the item shows as delivered + 3 days.


What if I have met the criteria for release either earlier or at 21 days and the funds are still held.


Then you can email or phone paypal via contact us bottom of paypal pages with the transaction numbers of the items and ask them to "hurry up" and release your dosh.


Advice is voluntary.
Kudos / Solution appreciated.
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