Welcome to the UK Community Forum and thanks for posting!
We can’t check the specifics of your account through the Community Forum I’m afraid, but will try to help as best I can! Is your seller based in the UK or the US? You mention in your post that you are trying to make the payment in USD. Are you using the “Send Money” feature in your account or are you trying to pay an invoice?
I could not get payment made via invoice due to security answers incorrect. it said i need to find another method ofpayment ( prob locked ) I have since changed my security answers - all ok . HOW long do i waiti until this payment method is reset ?
Was this a problem with a locked account ? was it my end of the sellers end ? Since there is not much of a description I am asking specific questions - or general ones if this is popular error message.
I am happy for you to email me directly - but a clearer answer would be great .
It all worked by the way - and the item has been paid.
As this is a community forum we are unable to give any account specific information, just general advice.
With denied payments it is hard to say, it could have been one of many reasons however customer service will be able to look into your account specifically and tell you what happened!
