Unknown Paypal Payment

stu030281
New Community Member

I have noticed That Paypal has taken money from my account, it was only £7 but i have no idea what this is for. Does anyone know?

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32 REPLIES 32

naughty_scotty
Contributor
Contributor

 Hi I have just noticed that I have direct debits from JPMC Ltd dating back to march 2009 till now this month on 03/09/15 I have 3 dd from them totalling £47.43 my paypal purchases are taken from a different card so I have no idea who these payments are going too seems someone is making a lot of money. Paypal should be investigating as there is a lot of customers experiencing the same problem.  Today I have cancelled this dd.

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PayPal_Sophie
Moderator
Moderator

Hi naughty_scotty,

 

Welcome to the Community Forum and sorry to hear about this.

 

If you don't recognise these payments, I would definitely recommend reporting them to us as soon as possible. Here's how to report unauthorised activity to us:

 

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click Resolution Centre near the top of the page.
  3. Click Dispute a Transaction.
  4. Select 'Unauthorised transaction: I did not authorise a recent transaction.' and click Continue.
  5. Follow the on-screen instructions.

If you have any further questions at all, please don't hesitate to contact Customer Support directly. Thanks in advance!

 

Sophie

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Andyyam
New Community Member

I have the same problem with "JPMC RE PAYPAL INTL" taking £17.65 from my bank account on a direct debit , I have not bought or sold anything for this amount and it doesn't show up in my Paypal account  . I shall be cancelling the direct debit immediately .

 

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