Payment still processing after 6 days

rusty_butter
Contributor
Contributor

Hi, I withdrew funds from my bank account into PayPal, and while it says transfer completed in my bank account, PayPal still displays the transaction as "processing". The transaction was made 6 days ago. The money hasn't shown up in PayPal and I'm worried. Any advice as to why this may be?

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PayPal_Dian
Moderator
Moderator

Hi Rusty_butter,

 

Welcome to our community :).

 

I am not sure if you withdrew funds or added fund to your PayPal account. I w8ill just give information for both.

If you withdraw money to your bank account it can take up to 3 days before you receive it on your bank account. 

When you add money to your PayPal account it can take up to 6 business days. Most transactions will be completed after 23:00 hour UK time. Processing means that we are still processing the funds. You can see an expected completing date if you click on details in your payment history.

 

I hope this information helps.

 

Dian

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