Payment Pending for Credit Card

ls_1
Contributor
Contributor

I paid for something on a website halfway through last month using a new credit card. I added my card details properly and made my payment. I had some credit so it took this away and the remainder was paid with the card. It has said 'Payment Pending' for 18 days now and is very frustrating. What can I do to resolve this matter?

 

Thanks,

 

L

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PayPal_barry
Moderator
Moderator

Sounds like the merchant has yet to take your payment. If you wish to cancel the order you must contact the merchant to do so as it is not possible to cancel an order from your PayPal account. The “Pending” status will automatically cancel if not completed after a period of 28 days.

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3 REPLIES 3
Solved

PayPal_barry
Moderator
Moderator

Sounds like the merchant has yet to take your payment. If you wish to cancel the order you must contact the merchant to do so as it is not possible to cancel an order from your PayPal account. The “Pending” status will automatically cancel if not completed after a period of 28 days.

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ls_1
Contributor
Contributor

Thanks, this is exactly what I was told on the phone. I was going to put what you said up for other users who had the same problem but you got here before me! Thanks though!

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sweetteddybear6
Contributor
Contributor

i dont understand why you didt pay to my bank still in paypal ??i need money to through bank ?

also i try buy out is my payment been pay ?

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