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How do I cancel a recurring payment? There dosen't seem anywhere to do so.

Member

How do I cancel a recurring payment? There dosen't seem anywhere to do so.

 
6 REPLIES
Moderator

Re: How do I cancel a recurring payment? There dosen't seem anywhere to do so.

Hi there 1Lowrider1,

 

Here’s how to cancel a subscription or recurring payment:

 

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile.’
  3. Click ‘My preapproved payments’ under ‘Financial Information.’ (Don’t see this step? Follow the alternative set of instructions below.)
  4. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  5. Click ‘Cancel Profile’ to confirm your request.

Or

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money’.
  4. In the ‘My preapproved payments’ section, click ‘Update’.
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

I hope this information helps you

Wayne

New Community Member

Re: How do I cancel a recurring payment? There dosen't seem anywhere to do so.

I have tried to follow the instyructions above but when I click on  Profile the only options I get are to Add/Remove a email/bank/card/address

 

Can you help please?

Thanks

Moderator

Re: How do I cancel a recurring payment? There dosen't seem anywhere to do so.

Hey there Philw,

 

You get these options when you hover over profile.

 

Make sure you click on it and then wait a few second for the new page to load.

Member

Re: How do I cancel a recurring payment? There dosen't seem anywhere to do so.

Nope
Member

Re: How do I cancel a recurring payment? There dosen't seem anywhere to do so.

Member

Re: How do I cancel a recurring payment? There dosen't seem anywhere to do so.

PayPal_Wayne - Your instructions don't work at paypal.com