E-mail address.

Hadrian1256
Contributor
Contributor

When I first signed up for PAYPAL I inadvertantly put the wrong E-mail address in. SInce then, 3 months ago, I have tried and tried to get my primary one (the incorrect one) changed to the correct one. The page will not allow me to do it. I have E-mailed PAYPAL on at least 10 x's and never received a reply although I have specifically told them in that E-mail of the address they will HAVE to send ANY reply to or I shall NOT get their reply. So far they have not replied.

How can I get PAYPAL to change my original (WRONG!) E-mail address to the correct one. All other details are correct and I'm wondering if having a wrong address is any problem. Can I buy/sell with an incorrect E-mail address??

Login to Me Too
2 REPLIES 2

thehypermc
Contributor
Contributor
Hi mate, ive only been on here a month, and ive learnt pretty quickly that any e-mails i send to paypal are never replied to. You might want to try press the complain about paypal link, or just close ur account and open a new 1 with ur correct e-mail address. believe me pal, paypal is the worst site ive ever been on as customer service doesnt seem to exist, unless you want to phone them ( in Luxumberg ), at some extortion rate. I would just open a new account mate. Good luck.
Login to Me Too

PayPal_Wayne
Moderator
Moderator

Hi there Hadrian1256,

 

I'm gonna take a look into your account and see what I can do to help.

 

Come back to us and let us know how you get on Smiley Happy

 

Wayne

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.