PayPal Community Q&A - June 14, 2019 - Closed

[PayPal_Olivia]

Hey everybody!

Join the PayPal Community Forums moderation team in our Community Q&A session on Friday, June 14th, from 4-5pm GMT.

Our moderator staff will be here to answer your questions regarding PayPal. This thread will remain locked until the session is open, so if you have a question you'd like to see answered by the community before then, please feel free to post a topic by clicking on "Post a Topic" and selecting the appropriate board.  As always, PayPal customer service can be reached by clicking on "Contact Us" and selecting help via phone or email.

How Community Q&A session works:

The session opens at 4pm GMT. Once it is open, PayPal Community members may participate and ask questions by using the "Reply to topic" button.

In order to post a question, you must be a PayPal Community member. If you'd like email updates on the Q&A, click the "Options" menu and select Subscribe.  

During the Q&A session, PayPal Moderators will answer general PayPal questions in real-time. 

At 5pm GMT, the session will close and lock. Any questions that have not yet been responded to by a moderator or employee will receive a response within the following hour.

Please feel free to RSVP to the Q&A session by clicking "Me too" at the bottom of this post.  See you then!

Olivia

[PayPal_Olivia]

Hi everybody!

Today's Community Q&A is now open and unlocked! 

Our moderator staff will be available for the next hour to answer your questions about PayPal. We do ask that posts follow the PayPal Community Forum User Agreement and the Forum Guidelines.

Once the session is over, this thread will be locked again, but you will be able to view the content in the forums.

Olivia

[Moff23]

why does paypal nowadays not reply to customers especially if they are having limitation problems

[PayPal_Olivia]

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@Moff23 wrote:

why does paypal nowadays not reply to customers especially if they are having limitation problems

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Hi @Moff23,

I'm sorry to hear that you've had this experience with customer service. If an account is limited, customer service will assist in the resolution of that limitation if it can be resolved. If the limitation is deemed to be a permanent limitation, PayPal will assist with the withdrawal of funds after the 180 day timeframe has elapsed following the limitation. If your experience has been different when contacting customer service, please consider trying again.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

I hope this helps!

Olivia

[PayPal_Olivia]

Thank you to everyone for participating in today's Q&A session!

The Q&A session is now closed. All thread content will remain viewable, but locked. Any questions that have not yet been responded to by a moderator or employee will receive a response within the next hour.

As this session closes, please note that Q&A sessions will no longer be held weekly. We are working to identify how community events can be more valuable for forum members. Please stay tuned to the News and Events board to learn of future events as they are scheduled.

Olivia