Sorry, we can't add this card. Please try adding a different card to your account.

zaid_hasan
New Community Member
Sorry, we can't add this card. Please try adding a different card to your account. why on earth am i getting this ? please help ;(
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@zaid_hasan

 

I don't know as you have not said what type of card you are trying to add.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi zaid_hasan,

Welcome to the community forum and thanks for posting.

As kernowlass was suggesting it may be that the card you are adding it not suitable for use on PayPal. However,  what that error message generally means is that the bank that issued your card are not allowing us to charge the card for authorisation.

When you add a card we charge $1.00 to check the details with your bank. It is just a temporary hold but if this amount is not approved the card cannot be added. This will happen if the card cannot be used but it may also be something small your bank needs to adjust.  What I would recommend is calling the number on the back of your card. In my experience that will get you through to the best people to help.

I hope you find this useful.

Rachael

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