Missing transaction

[morris1986]

I added £12 to my account at 03:13 Wednesday morning (09/04/14) and it has not been added to my balance. Where is my money? My bank has confirmed that my transaction was sent to PayPal and the available balance is £12.

[Long_tom1]

Same here money just vanished.

There seems to be a black hole just swallowing peoples money

[Steezy]

Just got off the phone with Paypal again. The woman went and spoke to someone she works with, who repeatedly reassured me the money would hit everyones accounts by 5:30pm GMT. This is the last chance as I moved money over Monday night. Going to have to wait a couple hours and see...

[morris1986]

I transfered a fiver to my account from my bank and that £5 went onto my balance straight away and that was at 2:26 this morning, so maybe we will have our money back at some stageq

[Steezy · Accepted solution]

I have used it since the problem, just once, and it worked fine. She kept stressing to me that we would 100% get the money back etc, and she kept on saying 5:30pm today. I've heard different stories everytime I've phoned up and read stuff on this forum which makes me think customer service don't have a **bleep** clue.

[morris1986]

I was going to cally self but i refuse to call 0800 numbers on my phone, someone on wednesday say they wpuld do a "trace" for my missing funds and i aint had any feedback from that yet

[manicboom44]

I think it is working all ok now Morris...Cheers for the update Steezy let's hope 17:30 is right....

[residenteviltwo]

GUESS WHAT!!!!!!!

No money. What a suprise.

This is taking the **bleep**

[manicboom44]

Yep 72+ hours to sort it out  , Bet if the problem was the other way around, and they were out of pocket it would soon get sorted.

[residenteviltwo]

Yeah exactly.

Im going to call them in a min and see what the **bleep** is going on.

[residenteviltwo]

Why have the moderators marked this as solved when it clearly isnt?