I can't add funds to my Paypal account, it's unavailable for Romania!

coryna1ro
Contributor
Contributor

 Hi!

I need to add some funds to my paypal account, so I can pay my ebay shoppings. But when I do that, after clicking the button , the message is :

On January 1st, 2016, PayPal Instant Top Up service in Romania will no longer be provided by TrustPay (not on December 18th, 2015, as earlier communicated). Should you decide you do not wish to use PayPal anymore you can close your account immediately without incurring any additional charges by following these steps:
"Log into your PayPal account at www.paypal.com
Click Profile near the top of the page
Select My Settings
In the “Account Type” section, click “Close account” and follow the instructions"

What is the solution?  There must be another way. I commited to buy these products and now I can't pay them, they will block my ebay account for not paying.

My banking account is in Romania and there are funds on my debit card.

What can I do, how can I transfer them the money for the purchases?

Thanks!

 
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9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@coryna1ro

 

Why do you need to add funds to your paypal account balance to pay?

 

If you have a funding source linked to your paypal account then normally paypal take straight from there.


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coryna1ro
Contributor
Contributor
The sellers has as preffered method of payment: electronic transfer. So they want me to transfet the money to their email adress. To do that, I need to have the money in my Paypal balance, right? Thks
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PayPal_Sophie
Moderator
Moderator

Hi coryna1ro,

 

You don't need to have money on your PayPal balance to be able to make a payment as long as you have a card added. We will deduct the amount from your card and send it on to the seller securely. You can add most cards issued by Visa, MasterCard or American Express.

 

Here's how you can add a card to your account:

  1. Go to www.paypal.com and log in to your account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update beside ‘Debit and credit cards.’
  5. Click Add a Card.
  6. Select the card type and enter the required information.
  7. Click Add Card

Hope this helps 🙂

Sophie

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xeroxcenter2013
Contributor
Contributor

This solution doesn't work. I have already added a card that I use it until 29 January 2016 since 2013. Now I can't make payment or withdraw money from Paypal because TrustPay it's not a partner of PayPal anymore. Since 01 January 2016, I can't add money to my account and from 01 February 2016 I can't use to add or withdraw money from credit card. So..... soon they will close the Romanian account? I can use only the balance from PayPal account. But now the balance is 0 and I want to make the purchase. I can't believe PayPal doesn't have any solutions for this.

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PayPal_Jessica
Moderator
Moderator

 

Hi Xeroxcenter2013,

 

Thanks for posting in the community forum and apologies for the late reply. Sorry to hear that you are having these issues. Please note that at the moment the option to add funds is not available, but as advised by Sophie, you don’t need to add money to your PayPal balance to send a payment. You can use your card instead. You can withdraw money to your card or to a US bank account if you have one. You can find more about the features available in Romania in the following link: http://ow.ly/YzC9D

 

Thanks,

Jessica

 

 

 

 

 

 

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andreea3
Contributor
Contributor

hello jessica. this person is from romania so obviously she/he doesnt have a US bank account. why arent you guys finding a way to fix this situation? this is really important for many people as we can not pay for our products anymore. I can not pay with my credit card. this problem just messed up everything. please do consider talking to superiors about this if possible.In europe we are basically stuck with no chance to buy online anymore.this is not just a problem its a HUGE problem!!

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Soundsfun
Member
Member
How can i pay with the card if the currency needed from seller is pounds or $ and i have funds in RON/ our own currency only. At what extra expense Is the tranfer possible? Where do i find info about conversion fees ????
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sirsaleabd
New Community Member

Hello Paypal people, if the service can not be available please let us know straight away instead of telling someone that you do not need to top up your account. We are the user and we know why we need them and not you. Let me give you my example. My bank card issuer allows my card to pay only 4 transactions per day but no limit on amount. My business is to buy (by bid) a lot of small items like rings from different sellers and therefore if there is no limit I can buy from 10 to 20 sellers every day and be sure to pay them. but since payment to one seller is regarded as one transaction to my card issuer then I have to only buy from 4 sellers everyday. The solution would be for me to top up my card once and use them as long as I want. 

 

So If you cannot sorve it just accept that it is imposible and not try to tell us what we already know.

 

I would like to get reply from paypal people please.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sirsaleabd

 

If you want a reply from ''paypal people'' then contact customer services.


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Kudos / Solution appreciated.
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