We run a very small guest house and have just had three people who booked accommodation for the same day that they the accommodation, or the following day. We normally ask for a 20% deposit to secure the room and to protect us from no shows. However these three people said that they did not have internet access so could not pay the deposit, so we agreed that we would let the room to them but they had to pay on arrival. We turned away bookings for these rooms and these people did not show up which meant we lost money not only on buying in supplies, but also because we could have re let the rooms.
We would like to take peoples credit card details to secure the accommodation and also to protect us from no shows. If they do not turn up, If they do not have access to a computer to pay for their accommodation, are we allowed to use our Paypal account to use their credit card details to process the payment. and if not how can we get round this?
