changing address

Kaptjimmy
Contributor
Contributor

Does it really have to be this hard? I've changed my bank account ot my new address, I've added the new address in paypal, but it wont let me associate my card with the new address and it wont let me delete my old address. You'd have thought that enough people have moved house for this to be a bit easier. The paypal help tab is as you've guessed, unhelpful just for a change......

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PayPal_paula
Moderator
Moderator

Hi Kaptjimmy, 

 

Have you tried editing the address on the card that is registered. This should sort it out for you. 

 

Here’s how to change your billing address:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Click 'My money'
  4. Click 'Update' beside 'Debit and credit cards.'
  5. Click 'Edit' next to the card you would like to edit.
  6. You can choose a billing address that is already registered on your account or you can enter a new one.
  7. Enter your information, then click 'Save.' 

I hope this helps 

Paula 

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