Problem with activation of my bank acc

XLL
New Community Member

Hello guys, maybe someone will be able to help me i hav added just recently my bank acc to pp acc and im waiting now over 5 days for that transfer to confirm my acc and nothing came to my acc yet why it takes longer than it should and how long more will i have to wait ? I say's 2-3days for that transfer and now its 5 i need to use acc and cant ?

 

Regards Kuba

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there XLL,

 

It sounds to me that you may not have initiated the verification process yet on your bank account through your PayPal account. What you would need to do is go to the Profile section on your PayPal account. From here, you can then click the Update option beside your bank account in the My Money section.

 

After you click on the Confirm link beside your bank account, it will bring you to another page. On this page, you will see a Set Up Direct Debit link. You need to click this link and enter the information on screen before the two random deposits are sent to your bank account.

 

Once you have done this, we would then send the random deposit amounts to your bank account within 2 to 3 working days.

 

I hope this helps,

 

David.

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