PayPal Here "Additional Documents Required" but they have already been uploaded and verified.

[jessica777]

I installed PayPal Here on my iPhone 6S a few weeks ago and set it up, then it requested "Additional Documents Required" and continues to do so, even though I uploaded the necessary ID and bank details documents to my PayPal account and they were verified a week ago.  I am still unable to use my PayPal Here app.  Please help.

[PayPal_Siobhan2]

Hi jessica777,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please contact our PayPal Here team directly on <removed> or <removed> or email us at <removed>

- Siobhan

[jessica777 · Accepted solution]

Thank you Siobhan,

I have already received a response from PayPal Here support and the matter is resolved.

Kind regards

Jessica