Name Change & No Photo ID

_Ambi_
New Community Member

I do not have any photo ID as i do not drive and my passport has not been changed due to running out soon.

 Paypal David said this on a previous post  "PayPal have a banking liscence and as a result, we need to request documentation if you are trying to update the name registered on your PayPal account. If you try changing your name with a bank on the high street, you will also be asked to provide documents proving that your name has changed."

However i did not need photo id when i changed my details at my BANK just my marriage certificate. It is still the same bank account i registered with so i do not understand why i need photo id aswell.

 

can anyone help?

 

or am i better off closing my account and opening a brand new one?

 

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi there _Ambi_,

 

It depends on your account specifically however as an alternative to a photo ID PayPal can generally accept the following:

 

-A copy of your birth certificate

-A bank/CC statement

 

Siobhán 

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