Error adding new Email address
e-lerps
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Posted on
Sep-08-2017
12:30 PM
It says "Sorry, there's a problem. If you keep seeing this, please contact Customer Service." History on my account: I got limited since year 2011 with still funds on. So I decided not to open my account because I am busy on my daily-do's work. So, I think Yahoo decided to disposed/delete my email address which I used on Paypal. Now, I tried to make a new Yahoo account the same as in my Paypal and I successfully retrieved my account info in Paypal. What I did: I contact Paypal and I have actually directed me to an agent and told them my problem from the history of my account and then they say they are going to redirect me to a Specialist but I've waited almost 3 hours for a long hold on time which is a waste of time. Addition, I also linked my credit card on my Paypal last September 06, 2017 and it's success. So I though I can send my funds into another Paypal account but I've got an error says: Your account is still limit. Why? For your security and identity we want to make sure that this is your real account. "Invalid email address (edw***l******@yahoo.com)"
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Sep-11-2017
08:25 AM
Hi e-lerps,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPalUK/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
- Siobhan

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