Well, I replied to this yesterday, but I see my post has been removed!! I'll try again.
Check your E-Bay Dashboard for your Detailed Sellers Rating or DSR. That is probably the culprit! Remember E-bay OWNS Pay Pal. They are the Puppetmaster!!!
I have been an E-Bay seller for 12 years and always a Top Power Seller Rating. I have 17025 Feedbacks with a Positive rating of 99.5%!! All of a sudden last week I get an e-mail from E-Bay saying that my Powerseller Rating has been Revoked due to my poor DSR!! It turns out that a year ago E-Bay added 4 questions to the feedback page. They want people to in Addition to the feedback left, answer these ratings from 1-5. Now 95% of the people that leave feedback never bother with these. Of the ones that DO answer them, if they do not leave all 5 ratings you, as a seller, are "Below Standard"!!
2 Days ago I got an e-mail from Pay Pal stating that from now on the money paid to me (MY MONEY) will be held for 21 days or until they can make sure my customers are "Satisfied"!! I have e-mailed them for a specific answer as to why they have taken this action. I have not heard from them in 3 days!
After reading another post on this forum that linked to the Pay Pal policy page, I found that Pay Pal will take this action if a sellers E-Bay DSR is Below Standard!!!
I have a Brick and Mortar Hobby Shop, which is the Largest in Michigan! I have been in business over 50 Years and over 24 years in my present location! For 12 years I was an E-Bay Power Seller!! I don't think I would have achieved these results being "Below Standard"!
In the last 12 months I have received 1075 Feedbacks. Out of those, 20 people answered the DSR and because they did not give me all 5 ratings, I am now a Terrible Seller and Below Standard!!! It has been deemed that I must be Punished by having my money (MY MONEY!!!) held for 21 days!!!!!!
E-bay and Pay Pal need to wake up and realize that the SELLERS are Their Customers, NOT the Buyers!!!! It's the Sellers who keep them in business and generate the Revenue that pays their salaries!!!
I know that I have generated Thousands of Dollars in Revenue for these two companies and I am not the only one! If they continue to anger the sellers, and the sellers stop listing things, they might take notice!
The problem is that they don't care!!!
Remember that E-Bay controls the strings for Pay Pal. As sellers we need to take action and let them know how dissatisfied we are with what is going on.
I did a Google Search and found this http://www.corporatecontact.info/entry.php?org=4
This lists Names and Addresses of the E-bay Board of Directors. We need to flood there corporate offices in San Jose CA. with Letters, not E-Mails, but Letters! If you take the time to write a letter, they will take notice a lot more that E-Mail!!
I have a website that I am also going to post the rotten things that E-Bay has done.
The more people we tell, The more action we will get!
