PAYPAL ARE THEIVES -- CLASS ACTION SUIT!!
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Im writing this on behalf of my wife. She is currently unable to even post on here because of the draconian limitation placed on her account for reasons unknown to us, and unexplained by paypal despite our pleas for an explanation. Im writing this partly out of desperation, and partly to begin gathering those that have been wronged by this company to fight back. "For your security is the term they use here, but it is really for THEIR security that they put these measures in place. A bit hg wells, a bit big brother, but all wrong. Here's my story, those that can help, or would like to be apart of this, please emailed me or contact directly.
My wife recently became a seller on eBay, setup her own paypal acct, verified her bank account, and away we went. She sells all kind of things, including several items she sold on consignment for other clients of hers. Here's where the fun begins. So she had verified, her email, bank, address info to begin to even be able to take money into the account, which I thought was a little much, but err on the side of caution, so I was ok with it. She receives an email 5 days ago, stating a limitation has been placed on her account and they need her to confirm her information. She logs on and finds six things she needs to "resolve" to get the limitation lifted, which essentially locked her account. Among them were emailing photos of drivers license, a piece of mail to confirm home address (even though she ships and registered her work address, as that's where the magic happens), ssn, verify her bank acct info (which even though we did it once, and still shows verified when you log in, required us to do it again), as well as some other nonsense. Now the best part is, she completes 5 of 6 things and goes home for the day to complete it tomorrow. An her after she sends them all this info, she is emailed saying her appealed is DENIED, and the are going to hold all funds both available and pending for 180 days from that date. It did not explain further as to the reasons regarding this.
Well of course we call in to the lovely customer service folks, "customer service" is relative to the call centers that paypal staffs, and this was no exception. We were very abruptly told when we explained our reason for calling, that we cannot appeal, and that paypal is holding the money for 180 days then we can contact them to find out how to retrieve it. We asked to speak to the decision maker on this, or her superior, and were told that's in another department. When we asked to speak to this department, we were told that its not an option. There's well over $600 in that account that is due to clients we are contractually obligated to pay in the next 10 days. This cannot be legal for paypal to do this, im tired of being strong armed on this, especially when we haven't even been given an explanation as to WHY her account is limited and I found nothing authorizing this arrangement in the user agreement on eBay or paypal.
We have emailed repeatedly and called, and are run through a circle either telling us to complete the questions it asks for confirmation on, which aren't even viewable and have been removed since our appeal was denied, or told by customer service TO GO TAKE CARE OF IT ON THE WEBSITE!!!
If there's any attorneys currently reading this, please contact us, we are looking for representation to file suit regarding this and other draconian measures that paypal is engaging in and im sure there are enough other honest folks this has been done to, to find class action status applies to it. I can provide sworn written affidavits from all clients that gave us things to sell, and all customers that purchased, stating we operated on a legal and honest level. Im not waiting six mths for money that she earned, and she is beside herself with frustration and fear of being held liable by her clients as we sold their items under consignment agreement.
I write this as a formal declaration of war, against paypal, I shall not rest until this matter is resolved, and if we are forced to go to court, swear that I will make sure every media out let, lawyer, and anyone else with a vested interest in this as well as anyone considering doing business with paypal, heres of what goes on. That's a promise. So please, do as the prompts say, its for your protection
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