wrong paypal email address

krystal16jay
Contributor
Contributor

hi,forgot to change email address,buyer payed into old paypalemail. been told by paypal buyer has to cancel payment ,and repay to new email account..ebay will not let me send my email address to buyer  i have contacted him to let him know of my ptoblem  .but no reply..he has recieved item as the reason i posted it was because i recieved notification from ebay item has been payed with paypal..cant paypal just transfare from old email address  to new  one  regards

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kernowlass
Esteemed Advisor
Esteemed Advisor

You can't do it via ebay as it will always default to the old email address on ended auctions if it was on their during the listing process..

 

You need to send an invoice or give him your email address and ask him to send the payment to it.

 

OR if you still have access to that email address then see if you can add it to your paypal account and hopefully the money will come with it as you can have up to 8 email addys on the x1 paypal account.


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