Unrecognised online purchase scam - can anyone confirm

alanb3
New Community Member

Please can anyone confirm if this message I received this evening is a scam? The senders address is "customerservice" @ silodrome.net - I cannot find any such company online and I have not made any transactions through paypal on the date shown. My assumption is that the link offering more information contains some nasties and have not followed it for obvious reasons. Thank you.

 

Hello, Mr (my name removed)

Thank you for your order from us. If your order has been sent by a trackable service you will be sent a further email with a link to track your order. If you have any questions about your order please contact us

Your order confirmation is below. Thank you again for your business.

Your Order More Information #HJMFN15004 (placed on 4/5/2017 22:49:19)

Billing Information:

 

Payment Method:

(my name and address removed)

 

Pay using PayPal

 

Shipping Information:

 

Shipping Method:

(my name and address removed)

 

Shipping Option - UK Mainland Delivery Inclusive  

 

Customer Service Feedback We are always working to improve the products and service we provide to our customers - we do this through a continual review of the product range, and ongoing training of our Customer Service Team. We continually strive to improve our levels of service and we welcome feedback from our customers regarding your buying experience and the product you receive.

Feefo Independent Reviews 21 days after your purchase, you will receive an email from the independent feedback company Feefo. It takes less than a minute to complete and we'd really appreciate your feedback!

 

IMPORTANT INFORMATION ABOUT YOUR ORDER

Order Tracking Once your order has left our warehouse we will email you to confirm that the items have been shipped and include tracking details of the parcel so that you may track delivery progress directly with our courier company.

Stock Availability On very rare occasions not every item will be available when we come to pack and despatch your order. If this is the case you will receive an email from us letting you know which items are affected and an expected delivery time.

Product Returns All items purchased are covered by our customer friendly returns policy. Please visit for full details.

Thank you for placing your order with us. We really appreciate your custom and will do everything within our power to ensure you get the very best of service.

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1 REPLY 1

alanb3
New Community Member

OK, probably just answered my own question. The link given in the email, on inspection, would download a .zip file if followed! So just another scam for everyone to be aware of.

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