On the 27th December someone unauthorised logged into my paypal account and transfered two payments of £3000 to their account and also tried to transfer another £10,000 which was declined by my bank. The two £3000 payments were taken from my bank account by paypal yesterday.
I contacted paypal yesterday as soon as I was aware of the fraud and I was told that there was a good chance that the money would be returned but tonight I reciecved an email to tell me that they dont believe that i didnt make the payments, email below:
Dear Brian Dorey,
We've investigated your unauthorised payment claim.
We've reviewed your account and we're satisfied that your account is secure and there has been no access by a third party. For this reason, we're unable to proceed with your unauthorised payment claim.
If you're unhappy with a particular purchase, we encourage you to work with your seller to find a resolution. If a product you purchased never arrived or was significantly not as described, you may be entitled to open a dispute in the Resolution Centre and be covered by our Buyer Protection.
Yours sincerely,
Nadia
PayPal
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As it seems that PayPal dosnt want to do anything to help with this missing £6000 is there anything else I can do to try to get my money which has been stolen from my business?
