Can't delete purchase record
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Bought 2 items from same seller, paid right away and received items 2 weeks ago. BUT, the items remain on my Ebay Summary page noted as "Payment Pending". I cannot hide or delete it. Any ideas?
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Hi!
This one is just annoying, but there's no account problems 🙂
All that this means is that when you paid the seller you used a link other than the one located in the "My eBay" -> 'Purchase History' section, or you paid directly through PayPal or the seller's own invoice.
Your "My eBay" only has the ability to track payments sent directly through its section/link.
The seller didn't manually go in and mark your auction as "Payment Received" in their dashboard, so you are seeing that reflected in your item history.
These items will automatically expire from your view in 31 days, typically.
This issue requires no action from you. You could ask the seller if they would go in and manually check "Mark as Payment Received" for your auction, but it is not necessary. As I stated, these items will automatically be removed from your page.
Thanks!
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