eBay Refund and Negative Balance

DUGL4S
Contributor
Contributor

I recently sold an item on eBay for 150$. There was a mix up with shipping and the buyer applied for a refund instead of waiting for me to ship it out again. At the time I didn't have any money in my account so it went negative 150$. Does this mean that the person got their refund? I've been paying off the negative balance and have it almost payed. But when I go to the resolution center one of the options for the open case is to give the buyer a full refund. But it says I still owe them 150$?! This can't be right. Will the dispute go away after I pay off the negative ballance? I don't know how to respond to the open case.

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DUGL4S
Contributor
Contributor

Bump! Can anyone help me out?

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