Inability to Withdraw Funds

Miroslav1337
Contributor
Contributor

I'm not able to withdraw money from my PayPal account for some unknown reason.

When I try to withdraw money, I get this message: "Sorry, but we need more information.

Please withdraw money on our Classic site instead." Every time when I try to withdraw on classic site view nothing happen.
Can someone help me ? 
My paypal account is useless since i cannot withdraw money to my bank account.

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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

What country is your PayPal account?


Kudos & Solved are greatly appreciated. 🙂
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Miroslav420
Contributor
Contributor

Miroslav1337
Contributor
Contributor

SLOVAKIA

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LadyAih
Contributor
Contributor
I encounter the same problem. I don't know what to do. My account is Philippines.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Could be that PayPal does not recognize ya'll devices so it needs more info.  Clear out your browser cache and cookies.

 

Then log in here:

https://www.paypal.com/us/cgi-bin/webscr?cmd=_withdraw-funds&nav=0%2e2

 

Once you gain access, log out and login again.


Kudos & Solved are greatly appreciated. 🙂
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