HOW CAN I DOWNGRADE MY BUSINESS ACCOUNT TO A PERSONAL ACCOUNT

sleppyhead1
Contributor
Contributor

 HI, i made a business account but never finished the setup and do not want to complete it since i will not be using paypal anymore and i dont want to put in my personal info. i am trying to downgrade my business account to personal use but the people at customer service are saying the same thing over and over again.... here is what they are saying, 

  1. Go to www.paypal.com and log in to your account.
  2. Click help at the top of the page.
  3. You can choose to Call Customer Support or you can choose to use the Message Center to submit your request.

i have done that but they just keep emailing these steps that do not help... steps are not specific. what topic and sub topic do i need to click to downgrade my account?

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