HELP with shipping - taking from credit card instead of pp balance

jen808
Contributor
Contributor

HELP!  I've been using PP for years and all of a sudden it's gone haywire!  My ebay shipping which is always taken from PP BALANCE is now charging my credit card!  How do I make it stop??   I have more than enough in my balance and I prefer keeping my ebay stuff in PP and not involving my credit card unless I need to.  I've tried in vain to get help but can't even find this in the messages or in the help section.  TIA

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5 REPLIES 5

DPCreations
Frequent Advisor
Frequent Advisor

From what I've read on the forum, it seems to be a technical issue with PayPal.  I thought some had posted that it was resolved; apparently not.

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jen808
Contributor
Contributor

I haven't shipped anything yet today ... I wanted to try and find a solution first.  I hope it's just a glitch ... it's so annoying and screws up my book keeping LOL  Thanks for the answer!

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DPCreations
Frequent Advisor
Frequent Advisor

I just printed a shipping label and it was paid correctly from my PayPal funds, at least that's what my PayPal activity balance shows.

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jen808
Contributor
Contributor

Same here!  Yay!  Thanks for your help!

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rdrhea
Member
Member

Just printed a label and the payment was charged to my smart connect account.

Perhaps its only partially fixed.

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