Bank Account Unconfirmed - How to Confirm?

Jucheel1
Contributor
Contributor

Hello!

I just recently saw on the PayPal App that my bank account is unconfirmed and so to confirm it I should log on to the website. And so I did but when I selected my bank account, I noticed that my account type is checking. And I couldn't find any instructions or buttons to confirm my bank account. How should I go about this?

 

I have done the steps to verify my paypal account. Link my bank account and got the 4 digit pin code. My account status is even listed verified. It's just disappointing since last week (March 19) I transferred funds from my paypal to my bank account but after the week was over the transaction was rejected and my funds were returned to my Paypal with a deduction (cuz of the returning fee) and an email was sent to me saying that my bank account information was invalid. I checked my info and found no error, my friends advised me to make the transfer again since one of them had the same experience, and so I did. It has been 3 days and Paypal has notified me that the transfer was completed but when I checked my bank account, the money isn't there. And as I checked my paypal account on the app that's when I saw  that my bank account is unconfirmed.

I really hope someone could help me on this :'(

Login to Me Too
26 REPLIES 26

sandypurins
Advisor
Advisor

@Jucheel1

 

Is your bank account a checking account?

 

Is your PayPal account a U.S. PayPal account?

 

-Sandy

Login to Me Too

Jucheel1
Contributor
Contributor

Paypal called me today and it's all pretty clear now 🙂

Login to Me Too

VinceServidad
Contributor
Contributor

Hi, 

I found the same error how did you confirmed you Bank Account on Website? My bank is BPI. 

 

Thank you!

Login to Me Too

Jucheel1
Contributor
Contributor

Hello, Kumusta!

 

I'm really sorry to reply just now. The customer service that caters for Philippines told me that this only applies to US based accounts so it's all right that ours are not confirmed. 

 

I hope this helps

 

 

 

 

 

Login to Me Too

Jucheel1
Contributor
Contributor

Oh and it turned out I put the wrong bank account number

Login to Me Too

villar_cris23
New Community Member

So what happened? Can you share if thee was any step that provides to resolve the issue? I'm having the same problem. Thank you

Login to Me Too

Jucheel1
Contributor
Contributor

Hello!

 

I'm very sorry to reply only now. The customer service for Philippines told me that this only applies to US based accounts so it's okay that ours are not confirmed. 

 

I hope this helps

 

 

 

 

 

Login to Me Too

maryann0380
Member
Member

How did you resolve the issue? 'Coz im having the same probs like you did...

Login to Me Too

Jucheel1
Contributor
Contributor

Hello po!

 

I'm really sorry to reply just now. The customer service that caters for Philippines told me that this only applies to US based accounts so it's all right that ours are not confirmed. 

 

And it turned out I filled in the wrong bank acount number. 

 

I hope this helps

 

 

 

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.