wrong name on delivery address

[Garejn]

I have just purchased an item and noticed that the delivery address is correct but shows the wrong name.  it is showing an old business name not my personal name. i have contacted cust service but they tell me my name is showing. This is totally different to the screen im looking at. i cannot see any way to sort this has anyone got any ideas.

[Krystin1]

Hi Garejn,

Welcome to the community! 🙂

The great news is that the package will be delivered to the correct address and the package will be received. There are several different reasons a business name can appear on an address. If the PayPal account was set up as a business when the address was added, the address will maintain the business name until it is removed and re-added. There is an option to add an address during any check-out process. Each time an address is added in the check-out process it is saved in the system and will appear as an option going forward. These addresses are commonly known as gift addresses and can be removed only by PayPal customer support teams. Please reach back out to PayPal customer support via Phone, Facebook (Click on the Message button), or Twitter for further assistance. I apologize the issue was not resolved previously.

I look forward to seeing you around the community!

Krystin