my account is limited and paypal want me to send an email

[documentinterdi]

Hello,

my paypal account is limited and paypal want me to send an email by logging in my account and clicking on "send us email" button,as my account is limited,paypal doesnt let me log in my account and therefore,i cant click "send us" buttom to submit the form.

is there any other way to send paypal an email and explain them my issue?how can i email them while paypal doesnt let me log in my account?

thanks.

[DPCreations]

You will probably need to phone PayPal customer service and talk to an agent.  Click on the "contact" link t the bottom of the page for options.

[documentinterdi]

as my account has been limited for logging from another region and i dont live where i have created my account,i prefer to send paypal an email instead of callng.is there any other way to send them emai?

thanks.

[DPCreations]

Not likely.  A PayPal agent will need to talk to you and ask multiple questions hoping to verify your identity.

Accounts are country-specific and relocation seems to have created the problem.  It is unlikely to be fixed without a phone call.

[documentinterdi]

Thank you for replying,i used asktwitter official account and i explained them my problem.the agent on twiter asked my account email address and said that he will review and pass the information and he said that i'will receive an email in 24 h from paypal.

in your opinion,may this solution replace the call phone?is it still necssary to call them?

Thanks.

[DPCreations]

There is no way of knowing until your get your first reply.  If it does work it will still likely take days and multiple messages to resolve.

A phone call would be much faster as you could answer questions directly and PayPal can verify you phone number reigstration.