adding a new phone number
ewing1958
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Posted on
Aug-18-2016
08:32 PM
I've been trying to add a new phone number to my PayPal account but to do so I need to log on first. However I am unable to because they want to verify Who I Am by sending me a text message or having them call me but I have to use my old phone number to do so. So I cannot receive a verification number because they'll send it to my old phone. I'm also having a hard time finding a phone number to call PayPal. Any help would be appreciated
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sharpiemarker
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Aug-19-2016
11:34 AM
Try to log on via desktop computer with just your email and password. Surely they won't ask you to verify by sms that way, only if you are using mobile, I presume. Once, in, link and verify new mobile, then delete old number.
You can call as guest if you can't log in via desktop via this page, clicking Call Us: https://www.paypal.com/selfhelp/home
Kudos & Solved are greatly appreciated. 🙂

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