How do I change primary email

Newemail
New Community Member
Help! I followed the steps to change my primary email and I just get a message stating that this email is already added to my account. I know that but it won't let me delete the old address because it is the primary email. Can't find how to contact paypal for this.
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15 REPLIES 15

Mac3
New Community Member

Thanks so much for this. After much shouting, screaming and hair pulling, I came across this and it worked!

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kimmi68
Contributor
Contributor

Thanks so much for your help!!!!!!!!!!!!!!!!!!!!!!!

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paelavong
Contributor
Contributor

1. add the email you wanna change it to by going to profile button and under email address press +

2. confirm it

3. Make it as primary

 

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H_W
New Community Member

@Shannon_n wrote:

Had the same issue.

 

The problem is you have to release the email use from previous noticfication settings.

 

Here is what you do.

Click the "Cog" at the top right of the a screen to get to your profile.

Once there click the Notifications tab

You will now see your email address with an arrow next to it.

Click the arrow and it will open a list of the emails you have on file.

Uncheck the one you no longer want to use.

Then you should be able to go back and make the new email address primary.


 

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rockboxx
New Community Member

jigricom
Member
Member

Have the same problem

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