Change Address on Card - Error

ashleyfourpaws
Contributor
Contributor

We just moved and I am trying to change the address for all of my cards on my Paypal to the new one. I have already changed the address through all the banks. I am in the US and these are US cards: Visa and Mastercard. Not ONE let me change my address. It gave me the error:

This card is not accepted. Please use a different card.

 

Really? I already changed my "primary" address through settings. When I go to the drop down to change it in each card, it has my new address. I even tried to retype my address in case the drop down is what is giving the error. This seems a little insane! I already removed one (to test) and tried to re-add it thinking it would fix my issue... NOPE. Anyone else having this issue? They are NOT new cards. I was just editing to change the address. Thank you!

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ashleyfourpaws wrote:

We just moved and I am trying to change the address for all of my cards on my Paypal to the new one. I have already changed the address through all the banks. I am in the US and these are US cards: Visa and Mastercard. Not ONE let me change my address. It gave me the error:

This card is not accepted. Please use a different card.

 

Really? I already changed my "primary" address through settings. When I go to the drop down to change it in each card, it has my new address. I even tried to retype my address in case the drop down is what is giving the error. This seems a little insane! I already removed one (to test) and tried to re-add it thinking it would fix my issue... NOPE. Anyone else having this issue? They are NOT new cards. I was just editing to change the address. Thank you!


 

 

Did you also update the mailing address at your credit card accounts?  If those cards are debit cards attached to bank accounts, they would have updated when you changed addresses with your bank.


Kudos & Solved are greatly appreciated. 🙂
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