Can't confirm debit card

wz86
Contributor
Contributor

I added my debit card to my account and Paypal charged $1.95. I see the confirm code in the statement, but there is no where to input the code on the Paypal website. How can i fix this problem? Thanks. 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Erica
Moderator
Moderator

Hi wz86,

 

Thanks for reaching out to us here! I'm sorry to hear about the trouble confirming your card. To enter the 4-digit PayPal code to confirm your card there should be a notification on your home page. Otherwise:

 

  1. Log in to your account and click Wallet.
  2. Click the card you're confirming.
  3. Enter the 4-digit PayPal code and submit.

 

I hope this helps!

-Erica

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!

View solution in original post

Login to Me Too
8 REPLIES 8
Solved

PayPal_Erica
Moderator
Moderator

Hi wz86,

 

Thanks for reaching out to us here! I'm sorry to hear about the trouble confirming your card. To enter the 4-digit PayPal code to confirm your card there should be a notification on your home page. Otherwise:

 

  1. Log in to your account and click Wallet.
  2. Click the card you're confirming.
  3. Enter the 4-digit PayPal code and submit.

 

I hope this helps!

-Erica

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!

Login to Me Too

Elizar
Contributor
Contributor

I went to link confirmed card, and it still shows that my card in not confirmed and I still can't send money to family in europe even though I have plenty of money in my paypal account. Is so frustrating!

Login to Me Too

Elizar
Contributor
Contributor

Would like to add if Paypal is so safe, why are there always so many glitches with their security systems???

Login to Me Too

halouma
Contributor
Contributor

Hello

I can't confirm my card

when i reach the page to confirm there is a system error

Login to Me Too

Daralo82
Contributor
Contributor

Same story

Login to Me Too

halouma
Contributor
Contributor

It give me an error when i try to confirm my card

 

The Message is

 

Le système de vérification des cartes bancaires utilisé par PayPal n'est pas disponible actuellement. Veuillez essayer d'ajouter votre carte bancaire ultérieurement. Nous vous prions de nous excuser pour la gêne occasionnée.

 

Please help

Login to Me Too

kendrareese
Contributor
Contributor

where can i find the code? on the other hand one thing thats confusing is, my account number was accepted and is the primary on my paypal, the debit card info i put in is under same account number  have, only difference is the card number. Hope to hear from someone soon. if there is a way we could speak with someone over the phone to walk us thru would be much appreciated. 

Login to Me Too

Gyori_Istvan
Contributor
Contributor

@kendrareese , The code can be find at the card issuer's internet banking site. at Card's History.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.