Account limited, can't unlimit it.

EJoachim
New Community Member

So I opened this paypal account many years ago and forgot all about it. Now I need a paypal account for various reasons, only I can't use this one  becuase it's limited. I can't remove the limitations because I'm being asked for photo ID of which I have none. I don't drive and have never traveled out of the country, so I don't have a passport. I literally cannot provide the proof that they ask for so now my bank details are locked to an account I can't use.

 

I've tried contacting paypal but never get a response via email and their built in "Contact Us" feature asks for an issue number of some kind that I can't find anywhere.

 

What options do I have now?

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1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

I guess you could obtain a photo ID.

 

You could also call PayPal customer service.

 

PayPal must follow government policies for identity.  You will need goverment-issued identity documentiation.

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