paypal scammed me lol

[xzteel]

so after buying a code from a gamestore i tried to use their support since its a scam website they didn't let me have my refund after providing all proofs that IT DIDN'T WORK, tried using paypal dispute and been going well and the last day they said seller answered and now paypal closed the case and did not do ANYTHING about it i tried contacting them through facebook support email and they ain't gonna do **bleep** about it now my 100$ is gone, even support 

"Once we have made a decision regarding whether this item is "significantly not as described," it will be considered final and cannot be appealed.
 "

IT DIDN'T WORK!!!!!! THE CODE THEY GAVE DIDN'T WORK!!!!!!!!!!!!!!

how many times do i have to say that the code didn't WORK!!!!!!!!!!!! 

[Whac-A-Mole]

There is no buyer protection for digital/virtual goods,service,real estate,auto,financial instruments

[xzteel]

Well why did someone i know win the dispute? he bought a code too also didn't work and contacted support and paypal credited him 30$ saw him posted in online a long time ago 

[DPCreations]

Did you absolutely prove it didn't work?  Even if you had, you would need to return the item with tracking to get a refund.  That's the risk and it's well stated in PayPal policies.

On the other hand, why didn't you investigate options and file a claim for item not delivered?  As there was no tracking it was never officially delivered.  As a savvy buyer, you need to know the rules and know how to use them to your advantage.

[xzteel]

i did and i am 100% sure that it didn't work. i tried using their support before i filed a case on paypal a.k.a g2a 

after days have past providing all proofs to them they didn't do anything and banned me on their site 

after filing a dispute and escalate into claim waiting for 10 days when the last day is over got an email from paypal said SELLER HAS REPLIED, and was revierwing by paypal and now case is closed they won't do anything about it, now im broke af and lost almost 100$ in paypal 

[DPCreations]

Apparently PayPal didn't not believe your absolute proof of not working wasn't adequate to meet the significantly not as described level for a refund.  Even if you had won, you would still had had to return with tracking to get a refund through PayPal.  So you were doomed to loose that dispute, no matter what "proof" you had.

Again, why didn't you file f non-receipt with PayPal?  Was there tracking to show officially delivered?

[xzteel]

i have it on my email 

[DPCreations]

The email is irrelvant for delivery; it must be a tracking number part of the PayPal transaction.  Check it out in the PayPal policies for buyer/seller protection.  Just follow the PayPal rules, not the seller statements.

[xzteel]

no tracking was provided its a digital code, guess paypal won't let me refund the 100$+ sigh..... makes me wanna use paypal even more......

[DPCreations]

This is why dealing with virtual items is risky and PayPal is not a good venue for such.

PayPal requires tracking to show delivery; since tracking cannot be included with digital sales, sellers lose automatically on non-delivery claims.  Some sellers, however, are a little more astute and mail a tracking letter when a virtual item is sold.  This tracking number is all that PayPal requires; PayPal can't verify envelope contents.

But, if you know and undertand the risks your losses should be less.

Just make sure you understand the polcies and the risks.

This was an expensive learning experience.