help

[danni0321]

Hello

i paid for an item through pay pal for £220. the buyer has since not sent the item and ignored all signs of contact since 01/02/2018 . i have gone through resolution centre but every time i click the transaction it comes up saying there's a issue and to try again, 

ive contacted pay pal but no luck can anyone help?

[kernowlass]

@danni0321

How did you pay, which paypal option did you select or was it an ebay transaction?

How did you FUND that paypal payment.

[danni0321]

No the buyer offered BIN if I paid straight through PayPal ... I think purchase and I paid using my PayPal balance

[kernowlass]

@danni0321

So you went to send money > goods / services and paid, yes?

[danni0321]

Yes that’s right

[kernowlass]

@danni0321

ok then its odd you can't open a dispute, your only option then is to phone customer services and see if they will do it for you..........

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".