Wrong phone number entered for payment

Timmyd01
New Community Member

So I entered in the wrong phone number to send money out of my bank account.  It sent to someone with whom I am not familiar with.  I did not recieve any name confirmation before it was sent, but noticed fairly soon after that it was sent to the wrong person.  I sent the reciever an email stating my mistake and asking that they not accept the payment.  No response.  I sent another email again stating my mistake and still nothing.  So I opened up a ticket in the resolution center stating what happened happened and my claim for reimbursement was denied.  No explanation, just an address that I can write to for further information.  Anyone else have this happen to them?  Were you able to re-coup your money? 

Login to Me Too
1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

There is no recourse with PayPal for funds sent as family/friends or phone number.

The receipient is under no obligation to return funds.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.