Refund and rip off

psalms8318
Contributor
Contributor

I never ran across this before, maybe one of you has.

 

Situation;

Sold 2 SSD drives totaling approx $350

Customer complained that ie drive model number did not match, although the same capacity, form, fit and function.

Sent replacement drive and instead of returning the one he didn't want, I gave him a 50% discount.

He now has three drives.

Opens up a dispute with PayPal because one of the drives model numbers didn't match (the one I discounted)

PayPal awards him the dispute and runs my account negative by  .......negative  $350

I add funds to cover the PayPal negative..........................................Balance    $0

....... buyer never returns the drives

........buyer now has my $350 and my three drives

........I had a few words with the buyer, didnt go well

........Buyer now calls his credit card company and disputes the $350 that he put on his credit card.

........PAYPAL debits my account again for $350

 

Buyer now has three drives and $700.......................... All this is one TRANSACTION

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3 REPLIES 3

William9
Frequent Contributor
Frequent Contributor
Contact PayPal about that double refund. PayPal should not be used when selling anything valuable, unless you want to take the risk. When you want to get rid of valuable item, try to find person who can pay in cash and pick up thd item, or a buyer who accepts cash on delivery.
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psalms8318
Contributor
Contributor
Thank you. That does not excuse PayPal of the resposibility
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psalms8318
Contributor
Contributor
PayPal has been contacted a number of times, Ebay as well. Apparently they both credited this creep as well. He collected 3 times from me once from PayPal and once from ebay. Got to hand it to this guy he's smart
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