Paypal wants me to send back stolen goods.

[Fwiler1]

Seller on eBay used stolen credit cards to purchase merchandise from other retailers to direct ship to me.  (Not known when I purchased obviously.)

I received the wrong items, names on the boxes weren't mine, and receipts showing that the seller on eBay was not the actual purchaser.  Sense then, I contacted eBay who of course said to contact PayPal. I contacted the retailers, and they confirmed that there is a dispute with credit cards used.

But paypal wants me to send the merchandise back to the eBay seller, which not only is illegal to ship known stolen goods, but the eBay seller lives in Vietnam (which was not clasified correctly on eBay).

I keep getting a canned response from PayPal for every email I send, which basically states that I have to send back to eBay seller.  They will not acknowledge anything I say.

I've offered to send the merchandise back to the original owners, which is the retailers that shipped the items.

I'm down to only 1 day left under this dispute.

Can anyone help, or offer a suggestion.

[Whac-A-Mole]

if you return the item to the retailer,they can only refund the cardholder.not you.

if you have used a credit card,then file chargback,

[Fwiler1]

If I return the items to the retailers, they get their merchandise back.

The credit card companies refund the credit card holders, as that is their policy.

PayPal refunds my money back.

The eBay seller is not out anything because he used stolen credit cards in the first place.

The whole transaction was under fraudulant conditions, and why I should not send the stolen goods back to the eBay seller.

If I did send the stolen goods back to the eBay seller,

1. It would be illegal, which PayPal is asking me to do.

2. PayPal would then be allowing illegal money laundering.

[DPCreations]

You could provide absolute proof to PayPal that the item was stolen by the seller.  This would need to indisputable evidence.

[Fwiler1]

I've offered, but I get canned responses.  

There is no option left in the dispute, except to provide tracking information.

IF the seller really did use his own credit cards, which I know he didn't.  Then he should have no problem with me returning them to the retailers here in the U.S. and not send them back to Vietnam.

If they weren't shipped from Vietnam, then why would I have to pay for shipping, plus customs, etc. to go back there.

It's so obvious, when the merchandise costs almost 2/3rds more on the retailers site than what he charged me.

[Whac-A-Mole]

Paypal plays by its rule,return to sender and get your money back,this is not money laundering.

You want to play righteous,then go after the seller ,contact some intl organsiation,FBI would not deal with intl crime and you said he is in Vietnam.

you can eithe file chargeback with your cc issuer and get to keep the item and your money back or you can play James Bond and go to Vietnam and punish the villain.

To be very honest with you, Paypal is very automated,to collect nickels and dimes,they cannot make too many exceptions,they just dont have the resources to make exceptions for every case ,also they cant just go by what you said,they have t o spend time to investigate ,they just dont have the manpower.

if you are not happy with Paypal,then stop using Paypal,if not happy with Ebay allowing crimes,then stop using Ebay.

[Fwiler1]

Actually it is the very definition of money laundering.

"the concealment of the origins of illegally obtained money, typically by means of transfers involving foreign banks or legitimate businesses."

[Whac-A-Mole]

well,then report to some legal organisation .

[Whac-A-Mole]

Is AMZN the retailer?

Ebay seller from Vietnam used stolen credit card to order item from AMZN and sent it to you  and it is not what your ordered> 

the return address is a US address and it is not the seller?

make life easy for yourself,resell it on EBAY or AMZN and recoup your loss and move on,(you said it is worth more than you paid for)  

[Fwiler1]

It's not from Amazon. swell.com and moosejaw.com

Reselling stolen goods is illegal. 

I'm sorry that you think this is ok.